Help

Chromie support

Need help, have a question, or want clarification about the game rules? Contact us or check the answers below.

Contact us

For any question related to your account, gameplay, rewards, leaderboards, or a technical issue, write to us at this address.

Support email: chromie@axons.fr

How does a game work?

A solo game is played over several short rounds. You look at a target color, memorize it, then try to reproduce it as accurately as possible.

How is the score calculated?

The score mainly depends on how close your guess is to the target color. Depending on the mode, extra bonuses can also apply.

What are rewards used for?

Rewards unlock temporary or permanent advantages, including gameplay aids and convenience mechanics.

Why does my leaderboard position change?

Leaderboards evolve with your new games and those of other players. Deleted accounts are also removed immediately from rankings.

What should I do if I hit a bug?

Send us a message with as much detail as possible: device, app version, action performed, and a screenshot if you have one.

Chromie support | Chromie